Terms of service

These terms apply to every order placed with Lincoln & Main Brand Studio, a business of Lincoln & Main Services LLC ("we", "us"). By submitting an order you ("you", "the client") agree to them.

1. Orders and payment

• After you submit a brief, we confirm the scope and email an invoice within one business day. Prices are the published flat rates plus any add-ons you chose.
• Work begins when the invoice is paid in full. Founder-led engagements may be invoiced in installments as stated on the invoice.
• We may decline any order before payment, for any reason, at no cost to you.

2. Delivery

• Delivery times are business days (Monday to Friday, excluding U.S. federal holidays), counted from the later of payment or receipt of a complete brief.
• If we need information from you to continue, the clock pauses until we receive it.
• If we miss a delivery date, we refund any rush fee. If a first draft is more than five business days late, you may cancel for a full refund.

3. Revisions

Each package includes the number of revision rounds listed on it. A round is one consolidated list of changes sent in a single message. Changes that add new deliverables or change the brief are new work and are quoted separately. Unused revision rounds expire 30 days after the first draft is delivered.

4. Cancellations and refunds

You may cancel for a full refund before your first draft is delivered. After a first draft is delivered, payments are non-refundable.

5. Ownership

• When your invoice is paid in full, you own the final deliverables created for you, and we assign to you our rights in them.
• Drafts and directions you did not choose remain ours. Fonts, stock images and software are subject to their own licenses; we choose fonts licensed for commercial use and license any stock images for your use.
• Unless you opt out on the order form or in writing, we may show the finished work in our portfolio.

6. Your materials

You confirm you have the right to use anything you send us, such as logos, photos and text, and that it does not infringe anyone else's rights.

7. No legal or professional advice

We do not provide legal, tax or financial advice. We do not perform trademark searches or clearance. Templates such as service agreements are starting points; have them reviewed by your attorney before use.

8. Accounts and access

We never ask for your passwords. Where a package includes launching a website, we do it on hosting you own through an invitation you send, and you may remove our access at any time.

9. AI tools

We use AI tools to help draft, design and check work. Every deliverable is reviewed and approved by a person before delivery.

10. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential damages, including lost profits.

11. Governing law

These terms are governed by the laws of the State of Colorado. Any dispute will be resolved in the state or federal courts located in Colorado.

12. Changes

We may update these terms. The version in effect when you place an order applies to that order.